Privacy Policy
Last updated: July 31, 2026
Suggested text: Our website address is: http://wovepaw.com.
At WOVE•PAW ATELIER (“we,” “our,” or “us”), accessible from https://wovepaw.com, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase of our custom pet jewelry and keepsakes.
1.Information We Collect
When you visit or place an order on our site, we collect certain information necessary to process your purchase and deliver a personalized experience:
Order & Contact Information: Your name, shipping address, billing address, email address, phone number, and payment information (processed securely through third-party payment gateways like PayPal/Stripe; we do not store your full credit card details).
Customization Data & Media: Photos, pet names, or custom engravings uploaded or submitted by you for crafting custom jewelry.
Automated Information: IP address, browser user agent string, device information, and cookies to improve your browsing experience and for spam detection.
2.How We Use Your Information
We use the collected information for the following purposes:
To create, customize, and deliver your ordered products.
To process payments, manage shipping, and provide order updates or customer support.
To communicate with you regarding your orders or response to inquiries.
To improve our website functionality, security, and user experience.
3.Media & Uploaded Photos
If you upload photos of your pets for custom designs:
Uploaded media is strictly used to create your custom design, render 3D previews, and fulfill your order.
We recommend avoiding uploading images with embedded location data (EXIF GPS). Visitors to the website cannot extract location data from images published on our site.
4.Cookies & Embedded Content
Cookies: We use temporary cookies to remember your preferences (such as shopping cart items) and user session details. You can disable cookies in your browser settings, though some site functions may become limited.
Embedded Content: Articles on this site may include embedded content (e.g., videos or Instagram feeds). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
5.Data Sharing & Third-Party Services
We do not sell or rent your personal information. We only share necessary data with trusted third parties to operate our business:
Service Providers: Payment processors (e.g., Stripe, PayPal), shipping and fulfillment carriers (e.g., USPS, DHL, FedEx).
Automated Services: Visitor comments and uploaded forms may be checked through an automated spam detection service.
6.Data Retention & Your Rights
Retention: Order details and customer service records are retained as required for tax, accounting, and legal purposes.
Your Rights: You can request an exported file of the personal data we hold about you, or request that we erase any personal data we hold about you (excluding data we are required to keep for legal or administrative purposes).
7.Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: support@wovepaw.com
Website: https://wovepaw.com
